Chatroulette Breaks the Web’s Fifth Wall of Content Production

I spent yesterday in the historic main branch of the New York Public library surrounded by Beau Arts lion statues while trying to write a review of beepers. Yes, beepers. I figured I’d talk about how they scare grandma while you’re waiting at the Outback Steakhouse, or how they have a GPS that…

I really don’t know when I started, early ‘95 I think. Been working on craigslist for at least fifteen years now, every day, mostly focused on customer service each and every day for ten years.

(To be clear, I’m a customer service rep, not manager. It’s Jim Buckmaster who runs the company,…

Jon Steinberg wrote a good post he entitled ‘the rule of no‘ about the stress on the dynamics between customers and service providers.  I really enjoyed the post, largely because I have had my own huge recent issues with JetBlue.

Of course, I started boycotting JetBlue, now I am waiting on the…

“Sometimes you win. Sometimes you tie. You almost, almost, almost never lose.” -Will Ferrel,”Bat Fight” 2009

Oh, Will Ferrel, truer words have probably been spoken many, many times before. However, Will isn’t completely wrong, either. As it stands, this quotation is not only accurate as it…

Video games and nostalgia have a love/hate relationship. In the right circumstances, you could easily find an argument between two grown men about whether the SEGA Genesis or the Super Nintendo was the better console, or which…

In a post a short time ago, Twitter urged users to change their passwords.

Like many other high-profile websites in recent weeks, it seems the popular social networking site is seeing their share of server attacks, the most recent of which is coming from the Torrent world.

One of the…

So, the Apple iPad. I’ve waited until the dust settled a bit before speaking my mind. In the interim, I’ve heard from a large number of people who think Apple’s new iPad is a bad idea.

Aside from the horrible name (yes, I thought of all the rude possibilities within seconds of the…

First, the news: Google told me today that they would consider giving more transparency about revenue splits in Adsense.

At a private meeting with a dozen and a half media people at Davos with CEO Eric Schmidt, President of sales Nikesh Arora, search boss Marissa Mayer, YouTube founder Chad…